When booking a session with Ancient Peace Records, it is essential to understand their cancellation and refund policies. These policies ensure clarity and fairness for both the client and the service provider.
Cancellation Policy
Ancient Peace Records generally requires clients to cancel bookings at least 48 hours before the scheduled session. Cancellations made within this window are usually eligible for a full refund or rescheduling without additional charges.
If a client cancels less than 48 hours before the appointment, a cancellation fee may apply, or the client may forfeit their deposit. In some cases, cancellations made less than 24 hours in advance are non-refundable.
Refund Policy
Refunds are typically processed within 7-10 business days after the cancellation is confirmed. The amount refunded depends on the timing of the cancellation and the payment method used.
In certain situations, such as technical issues or emergencies, Ancient Peace Records may offer a full refund or reschedule the session without penalty.
Important Notes for Clients
- Always review the specific cancellation policy at the time of booking.
- Contact customer support promptly if you need to cancel or reschedule.
- Keep proof of payment and cancellation confirmation emails.
- Understand that late cancellations may result in fees or non-refundable deposits.
By understanding these policies, clients can make informed decisions and avoid unexpected charges, ensuring a smooth experience with Ancient Peace Records.